Customer Service Representatives Salary in Springfield, MA (2026)
Source: BLS OEWS · Springfield, MA · 2,900 employed
The average Customer Service Representatives salary in Springfield, MA is $46,340 per year. The middle 50% of Customer Service Representativess earn between $37,690 and $50,980. Top earners in the 90th percentile make $60,680 or more. Entry-level positions typically start around $34,720. The median of $45,410 is above the mean, reflecting the wage distribution in this field.
Customer Service Representatives Salary Breakdown in Springfield, MA
| Percentile | Annual Salary |
|---|---|
| 10th Percentile (Entry-level) | $34,720 |
| 25th Percentile | $37,690 |
| Median (50th Percentile) | $45,410 |
| Mean (Average) | $46,340 |
| 75th Percentile | $50,980 |
| 90th Percentile (Top earners) | $60,680 |
Related Jobs in Springfield, MA
| Occupation | Mean Annual |
|---|---|
| First-Line Supervisors of Office and Administrative Support Workers | $71,210 |
| Executive Secretaries and Executive Administrative Assistants | $70,260 |
| Court, Municipal, and License Clerks | $61,870 |
| Postal Service Clerks | $61,050 |
| Production, Planning, and Expediting Clerks | $59,090 |
| Postal Service Mail Carriers | $59,050 |
Customer Service Representatives Salaries in Other Cities
| City | Mean Annual |
|---|---|
| San Jose, CA | $63,800 |
| San Francisco, CA | $60,940 |
| Midland, MI | $58,590 |
| Seattle, WA | $57,240 |
| Stockton, CA | $55,140 |
| Napa, CA | $53,670 |
| New York, NY | $53,670 |
| Boston, MA | $53,010 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Springfield, MA?
The average Customer Service Representatives salary in Springfield, MA is $46,340 per year, according to BLS OEWS.
What is the median Customer Service Representatives salary in Springfield, MA?
The median Customer Service Representatives salary in Springfield, MA is $45,410 per year. Half of Customer Service Representativess earn more than this and half earn less.
How much do entry-level Customer Service Representativess make in Springfield, MA?
Entry-level Customer Service Representativess in Springfield, MA typically earn around $34,720 per year (10th percentile). Workers in the 25th percentile earn about $37,690.
What do the highest-paid Customer Service Representativess earn in Springfield, MA?
The highest-paid Customer Service Representativess in Springfield, MA earn $60,680 or more per year (90th percentile). The 75th percentile wage is $50,980.
How many Customer Service Representativess work in Springfield, MA?
There are approximately 2,900 Customer Service Representativess employed in the Springfield, MA area, per BLS OEWS.