Customer Service Representatives Salary in Grand Rapids, MI (2026)
Source: BLS OEWS · Grand Rapids-Wyoming-Kentwood, MI · 8,440 employed
The average Customer Service Representatives salary in Grand Rapids, MI is $45,270 per year. The middle 50% of Customer Service Representativess earn between $35,860 and $50,560. Top earners in the 90th percentile make $62,340 or more. Entry-level positions typically start around $30,020. The median of $43,230 is above the mean, reflecting the wage distribution in this field.
Customer Service Representatives Salary Breakdown in Grand Rapids, MI
| Percentile | Annual Salary |
|---|---|
| 10th Percentile (Entry-level) | $30,020 |
| 25th Percentile | $35,860 |
| Median (50th Percentile) | $43,230 |
| Mean (Average) | $45,270 |
| 75th Percentile | $50,560 |
| 90th Percentile (Top earners) | $62,340 |
Related Jobs in Grand Rapids, MI
| Occupation | Mean Annual |
|---|---|
| First-Line Supervisors of Office and Administrative Support Workers | $67,130 |
| Executive Secretaries and Executive Administrative Assistants | $66,940 |
| Production, Planning, and Expediting Clerks | $62,380 |
| Eligibility Interviewers, Government Programs | $61,130 |
| Postal Service Clerks | $60,890 |
| Postal Service Mail Carriers | $59,730 |
Customer Service Representatives Salaries in Other Cities
| City | Mean Annual |
|---|---|
| San Jose, CA | $63,800 |
| San Francisco, CA | $60,940 |
| Midland, MI | $58,590 |
| Seattle, WA | $57,240 |
| Stockton, CA | $55,140 |
| Napa, CA | $53,670 |
| New York, NY | $53,670 |
| Boston, MA | $53,010 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Grand Rapids, MI?
The average Customer Service Representatives salary in Grand Rapids, MI is $45,270 per year, according to BLS OEWS.
What is the median Customer Service Representatives salary in Grand Rapids, MI?
The median Customer Service Representatives salary in Grand Rapids, MI is $43,230 per year. Half of Customer Service Representativess earn more than this and half earn less.
How much do entry-level Customer Service Representativess make in Grand Rapids, MI?
Entry-level Customer Service Representativess in Grand Rapids, MI typically earn around $30,020 per year (10th percentile). Workers in the 25th percentile earn about $35,860.
What do the highest-paid Customer Service Representativess earn in Grand Rapids, MI?
The highest-paid Customer Service Representativess in Grand Rapids, MI earn $62,340 or more per year (90th percentile). The 75th percentile wage is $50,560.
How many Customer Service Representativess work in Grand Rapids, MI?
There are approximately 8,440 Customer Service Representativess employed in the Grand Rapids-Wyoming-Kentwood, MI area, per BLS OEWS.